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Questions? We Got You.
Frequently asked questions
We focus on flavor first, always. Every blend is made with premium ingredients and designed to deliver a bold, consistent, and high quality experience every time.
We offer freebase nicotine (3mg & 6mg) for smooth clouds and nicotine salts (25mg & 50mg) for a stronger, more satisfying hit. Choose based on your device and preference.
Freebase nicotine absorbs more gradually and delivers a stronger throat hit, making it ideal for sub-ohm devices and lower strengths. Nicotine salts absorb faster and provide a smoother hit at higher strengths, making them perfect for pod systems and low-wattage devices.
No. Due to regulations, we do not ship to the following states:
• Alaska
• Arkansas
• Connecticut
• Colorado
• Georgia
• Hawaii
• Kentucky
• Maine
• Nebraska
• New Hampshire
• New York
• North Carolina
• Ohio, Oregon
• Rhode Island (temporarily)
• South Carolina
• South Dakota
• Utah
• Vermont
We also do not ship to U.S. territories or APO/FPO addresses.
Orders are processed within 1–3 business days (Monday–Friday) before shipping. Once your order has been processed, it will be shipped using a reliable carrier. Estimated delivery times vary depending on location, weather, and carrier operations.
Once your order ships, you will receive an email with your tracking number. You can track your order by clicking the tracking link in your confirmation email
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with your order number and photos. We may offer a replacement, store credit, or refund depending on the situation.
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